Frequently Asked Questions
Find answers to common questions about our books, payments, downloads, shipping, newsletters, and community.
Purchasing & Payments
All books are available right here in the Books section. Choose between eBook, audiobook, and (for select titles) physical copies. You can also find selected titles on major online retailers.
Digital products have a 7-day refund policy if you are not satisfied. Physical books can be returned within 14 days in their original condition. See the Refund and Returns Policy page for full details.
Absolutely. Add the book to your cart and complete checkout with your email, then forward the download link to the recipient — or contact us and we can deliver it directly to their inbox with a personal note.
Yes! We offer generous discounts for book clubs, churches, schools, and corporate teams. Reach out through the Contact page with your group size and we will prepare a custom quote.
Downloads & Access
After completing checkout, your eBook appears instantly in your My Library dashboard and a download link is emailed to you. eBooks are delivered in PDF and EPUB formats so they work on any device.
Audiobooks
Yes — all audiobooks are narrated by Lillian Ngonoi herself, so you hear the words in the author’s own voice with the warmth and emphasis she intended.
Shipping & Delivery
Yes, we ship select physical books internationally. Shipping costs are calculated at checkout. Digital eBooks and audiobooks are available worldwide instantly.
Physical books shipped within Kenya typically arrive within 2–5 business days. You receive a tracking number as soon as your order is dispatched.
Newsletter
Enter your email in any newsletter form on the site and click Subscribe. You will receive a welcome email and your first issue of The Becoming Journal shortly after.
The free newsletter delivers monthly encouragement and updates. The premium tier (The Inner Circle) adds exclusive reflections, early access to new books, live Q&A sessions, and printable resources.
Community
Join us on YouTube, TikTok, and the podcast for free, or subscribe to The Becoming Journal newsletter. You can also join the premium Inner Circle community for deeper connection.
Speaking & Events
Visit the Contact page and choose “Speaking Engagement”. Share your event date, audience, and theme, and our team will respond within 3 business days with availability and rates.
Still Have Questions?
We're here to help. Reach out and we'll get back to you within 24 hours.
Contact Us